Dream Elevare Shop Customer Policy

Thank you for choosing Dream Elevare, a premier source for unique and personalized print-on-demand products and digital content. This section outlines our terms and conditions related to the purchase, shipping, and use of our products. Be adviced that great customer service is what matters the most to us as our business rely on a good relationship with the community, and we will always do our best to make sure our customers are happy.

1. Purchase Policy

When you purchase from Dream Elevare, you are agreeing to our terms and conditions as outlined below:

1.1 All Sales Are Final

Please note that due to the nature of our personalized print services, we are unable to offer refunds, returns, or exchanges. All sales with Dream Elevare are considered final upon payment.

1.2 Product Representation

We endeavor to display as accurately as possible the colors and images of our products on our website. However, we cannot guarantee that your device's display of any color will be accurate, hence minor variations may exist.

2. Shipping Policy

While we will do our best to help you solve any issues, our shipping policy is ultimately governed by our fulfillment partners. Any issues or queries regarding shipping time, delays, or prices will be forwarded directly from us to them. We encourage customers to reach out to the respective shipping carrier or third-party provider for any inquiries or concerns related to shipping and delivery. Visit your local shipping provider or contact us for details about fulfillment partners if you need more information about how they handle shipping.

2.1 Delivery

Customers are solely responsible for providing accurate and complete shipping information. Dream Elevare or Printful will not be liable for any loss, delay, or misdelivery due to incorrect or incomplete addresses provided by the customer.

2.2 Lost Packages

Dream Elevare cannot be held responsible for lost packages. Should a package be lost in transit, the issue should be taken up directly with the shipping provider.

2.3 Damaged Products

Any claims for damaged products upon delivery are not the responsibility of Dream Elevare but should be directed to our fulfillment partner or the shipping provider responsible for your package. Dream Elevare shall not be held liable for any damages incurred during the delivery process.

3. Liability Policy

3.1 Allergies or Injuries

While all our products are produced with the utmost care and quality control at our fulfillment partners facilities, Dream Elevare cannot be held accountable for any allergies or injuries that may occur as a result of using our products. Customers are advised to use products at their own discretion.

3.2 Damages

Dream Elevare shall not be held liable for any direct, indirect, incidental, special, consequential, or exemplary damages that may be incurred, under any theory of liability, including, but not limited to, any loss of profit, loss of goodwill, loss of data, cost of procurement of substitute goods or services, or other intangible loss, arising out of, or in connection with, the use of our products.

4. Updates To This Policy

Dream Elevare reserves the right to update or modify this policy at any time without prior notice. Your continued use of our services after any changes or revisions to this policy indicates your agreement with the terms of such revised policy.

5. Taxes and Duties

Please note that for orders shipped to locations outside of our production region, customs and import duties may apply. These charges, including any possible VAT taxes, are levied by the destination country and the responsibility for payment of these fees rests with the customer. They are beyond our control and may vary from country to country. Dream Elevare is not responsible for these charges and cannot provide any estimates for fees expected. Customers are advised to contact their local customs office for further information and assistance.

6. Custom designs

Customers may request the creation of a unique design, but please note that our business retains all rights to the design unless other agreements were made.

For any further clarification or concerns regarding our customer policy, please feel free to contact us at our customer support.

Dream Elevare Digital Products Customer Policy

1. Returns: As Dream Elevare offers digital products, we do not accept returns. Due to the nature of digital items, once the payment is completed and the product is delivered, the purchase is considered final and non-returnable.

2. Refunds: All sales of digital products are final, and no refunds will be issued once the product is delivered. By completing the purchase, you acknowledge and agree to this policy.

3. Exchanges: Exchanges are not applicable to digital products. Please ensure that you have chosen the correct product before completing your purchase.

4. Intellectual Property and Usage Rights: Dream Elevare retains all intellectual property rights and ownership of the digital products. The buyer is granted a non-exclusive, non-transferable license to use the digital product for personal or professional purposes only. The buyer is strictly prohibited from reselling, redistributing, or reposting the content without the express written consent of Dream Elevare.

By purchasing from Dream Elevare, you are accepting these terms and conditions. We encourage you to familiarize yourself with them before making a purchase. Your satisfaction is our top priority, and we thank you for your understanding and cooperation.

Please see our full Terms & Conditions on this page: Dream Elevare Terms & Conditions